Should you do customer service? Not just recommended, but essential!

By | September 3, 2010

I’ve done so many different customer service jobs from when I started working. It’s been quite a whiz… but I think it’s much better to learn to work with people who are customers. So here’s the list:

  • 1. part-time waiter
  • 2. bookshop assistant
  • 3. English Teacher
  • 4. Boss of a business
  • 5. Sales Consultant
  • 6. Technical Consultant

Many of these jobs came about because I already some basic skills in working with people… so now I recommend all young people to spend at least some time working in a customer-fronted job where they can learn to interact comfortably, honestly and responsibly with customers, potential and real.

With many developed countries becoming increasingly people/service focused in the future, at least in terms of customer performance, most of the future job growth will depend on such skills. And not having such skills will put talented individuals at a distinct disadvantage in competitive terms for jobs, promotions, pay raises, and much more…