Tag Archives: customers
The sad side of doing business: customers can be rude and arrogant!
It’s not often I complain about running our business, but over the past few weeks, we’ve been getting complaints from some of our customers over their dissatisfaction with some of our longest running policies. To explain: When students miss class, we’ve always provided makeup help for students, but now some of our parents are asking for class refunds… Read More »
Leads Lead, Customers Follow: In Business
Any business needs leads to acquire customers. Even our school has looked at ways to generate leads for possible customers, except we haven’t really got a good back office that follows up on such stuff. More often than not, we let leads fall through the gap, failing to call back, failing to ‘close the deal’ successfully, failing to… Read More »
- 1
- 2